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Tagged: not provided zip file, website not working
- This topic has 14 replies, 3 voices, and was last updated 11 hours, 47 minutes ago by Utku Erdin.
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April 22, 2024 at 7:56 am #24213Utku ErdinParticipant
I purchased your Cafe Elementor Pro and was able to successfully install the theme, but im on step 4 which asks me to download Cafe Elementor Pro Posttype Plugin but i was not provided the zip file in any way. Without this, my website is just a blank screen (at least that’s why I assume it’s just blank right now)
Thank you.
April 22, 2024 at 7:12 pm #24220DeveloperParticipantOk, let us check.
April 23, 2024 at 3:32 am #24223Utku ErdinParticipantWas a solution found?
Thank you.
April 23, 2024 at 6:21 pm #24265DeveloperParticipantHi,
Please check your email to see our response to the query you submitted.
May 14, 2024 at 10:16 am #24970Utku ErdinParticipantYour response that you sent to my email just linked me to this forum… My only issue is that you guys are missing a file that is a part of the download package I purchased. I don’t see why it should be taking so long to receive that.
May 14, 2024 at 6:13 pm #24981DeveloperParticipantHi,
We have sent the missing file to your email.
May 15, 2024 at 3:24 am #24984Utku ErdinParticipantCan you send again? I do not have it in my email, but i see all the other emails between us.
Thanks.
May 15, 2024 at 2:25 pm #24994DeveloperParticipantFile sent again
May 16, 2024 at 12:30 am #25021Utku ErdinParticipantI am still not receiving it, do you know which email you have on file?
May 16, 2024 at 12:06 pm #25025Utku ErdinParticipantemail should be same as i signed up with as my username on here. can you please send me the file? Thank you
May 16, 2024 at 2:57 pm #25029DeveloperParticipantYes, we have sent on your email which is registered here, kindly check email Spam folder.
May 17, 2024 at 3:18 am #25031Utku ErdinParticipantI have checked my spam, promotions, all files, etc. I have nothing from you guys except notifications from the forum postings and the original file package. Is there some other way I can get this file?
Thanks.
May 17, 2024 at 3:05 pm #25034test testParticipantDo you have any other email address, we can sent over there.
May 17, 2024 at 3:07 pm #25035DeveloperParticipantDo you have any other email address, we can sent over there.
May 18, 2024 at 6:27 pm #25063Utku ErdinParticipantcan you try [email protected]
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