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Privacy Policy

At Electric Bike (E-Bike), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us while using our website, mobile applications, and services. By accessing or using our platforms, you agree to the terms of this Privacy Policy.

1. Information We Collect:

a. Personal Information:

When you register an account or make a purchase, we may collect personal information such as your name, email address, phone number, shipping address, and payment details.

b. Device and Usage Information:

We may collect information about the devices you use to access our platforms, including IP address, browser type, operating system, and browsing activity.

c. Cookies and Similar Technologies:

We use cookies and similar technologies to enhance your experience on our website and collect information about your browsing behavior.

2. How We Use Your Information:

a. To Provide Services:

We use your personal information to process orders, deliver products, and provide customer support.

b. To Improve User Experience:

We may use data to understand how users interact with our platforms and improve their functionality.

c. Marketing Communications:

With your consent, we may send you promotional emails or notifications about our products, services, and special offers.

d. Security and Fraud Prevention:

We use the data collected to protect against unauthorized access, detect and prevent fraud, and ensure the security of our platforms.

3. How We Share Your Information:

a. Third-Party Service Providers:

We may share your data with trusted third-party service providers who assist us in providing our services (e.g., payment processors, shipping companies).

b. Legal Compliance:

We may disclose your information if required by law or to protect our rights, privacy, safety, or property.

c. Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Your Choices and Rights:

a. Account Information:

You can access and update your account information at any time by logging into your account.

b. Communication Preferences:

 You have the option to opt-out of marketing communications at any time by following the unsubscribe instructions included in the emails.

c. Cookie Preferences:

You can manage your cookie preferences through your browser settings or our cookie consent banner.

5. Data Security:

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Children’s Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

7. Changes to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page, and your continued use of our platforms after such changes constitutes acceptance of the revised policy.

8. Contact Us:

If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at .

Date of Last Update: [Insert Date]

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