theme look and feel missing

This topic has 6 replies, 3 voices, and was last updated 1 month, 2 weeks ago by Developer.

Viewing 7 posts - 1 through 7 (of 7 total)

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September 5, 2023 at 1:59 pm #16220

Philip Kohn
Participant

I upgraded to the pro version of the Travel Hiking theme. Since upgrading the theme, all the images for the theme are all gone, and all I have is a a white background with black text for all my pages/posts.

September 6, 2023 at 9:53 am #16224

Developer
Participant

Hi,

Please check your email to see our response to the query you submitted.

September 7, 2023 at 4:32 pm #16252

Philip Kohn
Participant

I responded over 24 hours ago. It’s been almost 3 days since I’ve tried installing the theme I paid for and it’s still not working. I’ve purchased several themes from other vendors before and normally they just work right away. What gives?

September 8, 2023 at 10:21 am #16341

Developer
Participant

Hi,
We are reviewing the issue.

March 12, 2024 at 8:34 pm #22838

Robert Landhauser
Participant

Hi, what was the solve for this? I’ve done the same and am having issues

March 12, 2024 at 8:40 pm #22839

Philip Kohn
Participant

Buy something better. They never fixed it and wouldn’t refund me. I’d recommend trying to reverse the charge ASAP.

March 13, 2024 at 2:51 pm #22865

Developer
Participant

Hi,

Please check your email to see our response to the query you submitted to us.
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